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Dedicated Engineers
What does “Dedicated Engineer” mean at Halexo?
A fully integrated remote professional working exclusively with your team — aligned to your tools, schedule, and goals, but hired, vetted, and supported by Halexo.
What types of roles can I hire?
Cyber Security Analysts, Cyber Security Engineers, Network Engineers, L1/ L2/ L3 Support Staff, DevOps Specialists, Cloud Engineers, and more — all experienced in fast-paced technical environments.
Can I interview the candidates before hiring?
Yes. You’ll receive a shortlist of vetted candidates through our Halexo Recruitment Portal and select who to interview. Final decision always stays with you.
How fast can I get someone onboarded?
Typically, within 30–45 days from requirement scoping. You’ll receive profiles within 7 business days of kickoff.
Do I need to pay before seeing candidate profiles?
No. Reviewing shortlisted candidates is completely free. You only pay after confirming the hire.
Can your engineers work on our shifts or time zones?
Our engineers are hired specifically for your time zone and shift requirements — whether that’s standard business hours, night shifts, or 24/7 rotations. We align their working hours to your delivery service model and ensure roster flexibility from day one.
What happens if someone underperforms or resigns?
While every hire goes through a rigorous vetting process, we understand there can be situations where performance or fit isn’t ideal. In such cases, we proactively work with you to identify the root cause and offer a suitable replacement at no additional cost. Our performance guarantee ensures minimal disruption and a seamless transition to maintain continuity in your operations.
Dedicated Remote Teams
What’s the difference between hiring an engineer vs. a team?
A team is built for cohesion, with complementary skill sets and shared objectives. We handle team formation, ramp-up planning, and structure — you get scale, speed, and control.
Can I start with a small team and scale later?
Yes. Start with a core unit and expand as needed — we support flexible team growth with delivery continuity.
Will the team work in our tools and systems?
Our teams fully integrate into your workflows — from communication to service delivery. Whether you’re using tools like ConnectWise, Datto, Solar Winds, ServiceNow, Jira, GitHub, Bitbucket, AWS, or Azure, we align with your stack seamlessly. Collaboration is smooth using Slack, Microsoft Teams, Zoom, and your preferred documentation and ticketing systems.
Are we responsible for managing admin and HR?
No. Halexo handles all logistics — HR, contracts, payroll, compliance, and infrastructure — so you can focus on delivery.
Process & Delivery
How does your process work to identify top 5% talent?
Our 7-step method includes:
- Precision Role Scoping
- Targeted Global Sourcing
- Tiered Vetting (technical, communication, culture)
- Shortlist Delivery (7 days)
- Client Interviews & Selection
- Onboarding & Launch (30–45 days)
- Ongoing Support & Retention
What if our needs change mid-process?
Yes — we can adapt. But we highly recommend aligning with us from the start to define the right hiring specification. With decades of experience supporting MSPs, MSSPs, and tech teams, we can help you fine-tune the role profile upfront. This ensures a faster hiring cycle, avoids unnecessary delays, and helps you onboard the right fit — the first time. If changes are needed mid-process, we’ll recalibrate quickly, but early clarity drives the best outcomes.
Do we have to train new resources?
Not from scratch. Our candidates are pre-experienced in your industry and tools — we ensure they’re job-ready with minimal onboarding time required.
General & Commercial
Where do you source talent from?
Primarily Sri Lanka, India, and South Africa — chosen for quality, cost-efficiency, English fluency, and time zone compatibility with Western markets.
Is Halexo only for large companies?
No. We serve startups, mid-size businesses, and enterprises — our flexible models work at any scale.
How do you ensure data and IP security?
Through secure infrastructure, NDAs, VPN/ MFA enforcement, and role-based access controls. We align with your compliance standards.
Are your pricing models transparent?
Yes. All pricing is fixed and clear — whether monthly fees for dedicated staff or scoped pricing for Hive/Digital projects.
No hidden charges.
What makes Halexo different from other offshore staffing firms?
We combine vertical-specific expertise (MSPs, MSSPs, product teams) with rigorous vetting, transparent processes, and long-term strategic support. We don’t just fill roles — we elevate your delivery engine.
Marketing Services
Halexo Digital®
What does Halexo Digital offer?
Full-service digital marketing — branding, SEO, web dev, performance media, and content — plus vetted marketers available via staff augmentation.
Can I hire individual marketing specialists?
Yes. We offer remote experts in SEO, paid media, content, email marketing, and graphic design — fully embedded in your team or managed by us.
Do you use AI for content and campaigns?
We use AI to enhance, not replace. Strategy and creative work is guided by real marketers who understand your brand voice and goals.
Do you offer performance reporting and analytics?
Absolutely. Every engagement includes reporting, KPIs, and optimisation insights, tailored to your campaign objectives.
Where is Halexo Hive currently available?
Halexo Hive is currently offered exclusively in Sri Lanka. We’ve chosen Sri Lanka for its exceptional talent pool, English fluency, cost efficiency, favourable time zones, and a strong legal framework that supports foreign business entities with ease. Future expansions to other regions are under evaluation.
Why is Sri Lanka chosen for Hive?
Sri Lanka offers a tech-savvy, English-fluent workforce, great time zone alignment with the UK/EU, and cost-effective business registration.
Offshore Support Center
Halexo Hive®
What is Halexo Hive?
Halexo Hive helps you launch your own legal entity in Sri Lanka — including everything from workspace and staffing to HR, IT infrastructure, and full-spectrum compliance. This includes not only local legal and financial compliance, but also support in obtaining global standards like ISO/IEC 27001, ISO 9001, or other certifications relevant to your industry. With Hive, you get full operational control, global scalability, and local execution — minus the complexity.
Who owns the business under Hive?
You do. Hive is about your brand, your entity, your rules — we just build and run the setup for you.
Is client involvement heavy during setup?
Not at all. We handle all paperwork, registration, infrastructure, staffing, and onboarding. You focus on strategy — we handle the groundwork.
Do you offer post-launch support?
Yes. We remain your local partner — managing payroll, legal, admin, IT, and staff support even after launch.
Where is Halexo Hive currently available?
Halexo Hive is currently offered exclusively in Sri Lanka. We’ve chosen Sri Lanka for its exceptional talent pool, English fluency, cost efficiency, favourable time zones, and a strong legal framework that supports foreign business entities with ease. Future expansions to other regions are under evaluation.
Why is Sri Lanka chosen for Hive?
Sri Lanka offers a tech-savvy, English-fluent workforce, great time zone alignment with the UK/EU, and cost-effective business registration.
Tech Team Augmentation
Why do companies choose Halexo for tech team augmentation?
Because we deliver elite, role-ready talent tailored to your domain — whether you’re an MSP scaling 24/7 delivery, an MSSP expanding threat response, or a product company building cloud-native or AI-powered systems.
We eliminate hiring bottlenecks by delivering vetted specialists across:
- IT Operations & Support (NOC/SOC, L2–L3 engineers)
- Cybersecurity & GRC (SOC analysts, SIEM engineers)
- Product Engineering (DevOps, QA, frontend/backend dev)
- Emerging Tech (ML engineers, data scientists, prompt engineers)
It’s team augmentation — done with purpose, precision, and performance.
How do you evaluate technical talent?
We conduct real-world technical assessments, soft skill interviews, culture-fit evaluations, and reference checks tailored to your stack and role.
Can I hire on a project basis?
Yes. We support fixed-scope and project-based engagements, especially for migration, new product builds, or marketing campaigns.
Are your engineers familiar with agile workflows?
Yes. Many of our engineers come from agile product teams and understand standups, sprints, code reviews, and CI/ CD pipelines.